Dare You Ask the Million Dollar Question?
“For Every Dollar I Spend On Advertising, How Much Will I Get Back”?
You’ve got to know the answer to this question but in the la-la land of ad agencies, advertising return on investment is an oxymoron.
For them the thought of spending one dollar of your money and giving you multiple dollars back is unthinkable.
Instead most agencies concentrate on brand awareness as a measure of advertising success. They're also fond of wheeling out the results of a consumer focus group and will bleat on about 'propensity to buy', 'favourable brand image' and 'perceived goodwill'. Since when did ‘perceived goodwill’ pay the bills?
![Image](https://www.thesalesacademy.co.nz/wp-content/uploads/2024/01/Wormtongue-Client.jpg)
If you can’t trust your trusted advisers, how do you solve your sales and marketing problems?
Sales & Marketing Or Sales vs Marketing
In the vast majority of businesses the most common problem that hinders growth and sabotages profitable sales is a disconnect between Sales and Marketing.
When sales are hard to come by, sales people blame ‘marketing’ for not delivering advertising and marketing collateral that helps them sell. While ‘marketing’ inevitably blames ‘sales’ for not doing the job of selling.
In The Real World The Only Measure That Matters Is SALES.
The problem however, goes much, much deeper than ad agencies not understanding or even liking selling. (They might sneer at this statement, but I can easily prove it). The issue might not be lead generation, but a failure in sales conversion.
The Blame Game
The next people to blame are the consultants, ad agencies and sales experts who provide professional services to support the sales and marketing effort. It’s often impossible to know who is at fault, and promises of a new campaign or creative approach to resolve the problem can delay the inevitable. When things get really bad, the business owner starts looking for a new ad agency or sales training company.
The Ad Agency Merry Go Round
This cycle of winning business and ultimately being fired for non-performance issues, is the norm in the advertising world. Clients go through the tedious process of choosing an agency and after a
competitive pitch desperately want the agency to succeed. When they fail, the ad agency merry-go-round starts all over again.
Is it any wonder that trust in marketing people is at an all time low? In fact in a 2021 survey of the most and least trusted professions, advertising people and car salesmen were the least trusted.
If You Can’t Trust Your Trusted Advisers, How Do You Solve The Problem?
![Image](https://www.thesalesacademy.co.nz/wp-content/uploads/2023/12/Least-trusted-people.jpg)
Ad agencies accept that at some point they'll be fired. It's all part of the agency/client merry-go-round.
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